Initial enquiry: Offer local, cost effective IT Support.
Problem: Internal IT support no longer needed, but staff and customers require problems to be resolved quickly, several systems and servers in place which are monitored internally.
Onteck’s Solution: During our initial consultation we discovered that their It infrastructure was not running as efficiently as it could be. We offered a solution which allowed them to save money and with remote monitoring of their servers. We offered on site support, back-up systems, upgraded anti-spam and created a bespoke IT support designed around the company’s needs. The company now has a secure, safe and monitored system with on-site support as and when required.
“A big thank you to you and your team for making the move of our IT support services to Onteck so easy. There was no disruption to our day to day work. When our needs changed we were delighted to find a specialist IT support company on our doorstep and after a few meetings it became apparent that working with Onteck could reduce costs and provide us with an outsourced, but still ‘hands on’ approach. We are delighted that we moved to Onteck with their proactive support team and the responsive helpdesk.
Kind Regards, Jonathon”